What electric vehicles are you compatible with?
Our is currently completely compatible with Tesla electric vehicles, with support for other manufacturers coming soon. However, any electric vehicle is compatible with ev.energy if you have installed a compatible smart electric vehicle charge point.
I've set my car to Smart Charge with ev.energy, why does my car still charge immediately?
Our system only talks to your Tesla every 30 minutes. This means when you first plug in, you may charge for a short period of time before our system kicks in. To avoid this, we recommend you set a schedule on your car to tell your car to start charging at midnight every night. ev.energy will override this schedule within 30 minutes of you plugging in your vehicle.
I've signed up, but my Tesla isn't Smart Charging.
To control charging, we need to have communications with your car at all times. Under 'Power Management" settings in your Tesla account there is a tick box called "always connected" - please ensure this is ticked in your Tesla, to allow us to charge your car using the cheapest greenest energy available.
Why does the app require me to log in with my Tesla username/password?
We use this in order to be able to ready the state of charge of your battery and also to allow us to start and stop charging of your car. Our platform will charge your car based on a combination of the cheapest price of your electricity tariff and the carbon intensity index.
Do you store my Tesla credentials on your servers?
No, we only use the credentials to obtain an access Token to your Tesla. This token is validate for 60 days only. After then we will be locked out from your vehicle.
I don’t want to hand my Tesla username/password or token details over, but I’m still interested in Smart Charging.
We understand that not everyone is comfortable with handing over these details. We are currently working on a hardware solution with a number of charge point providers. If you would like to use the system, please let us know and we can discuss how this can be installed in your garage/driveway.