What is an intelligent tariff?
A tariff is an energy rate. An intelligent tariff is an energy rate where your energy provider manages your EV charging for you automatically, using live information to proactively charge your EV at times when the energy is cheapest.
The most prominent intelligent tariff available in the UK is Intelligent Octopus.
Can you use ev.energy with an intelligent tariff?
Yes! But you can only use the ev.energy app to track your charging data. You cannot use ev.energy’s smart charging features if your charging is already being managed by your intelligent tariff or energy rate.
Why can’t you smart charge with an intelligent tariff?
Intelligent tariffs provide smart charging as part of the energy rate, so your EV charging is managed directly by your energy provider. This means that your EV is already being smart charged, so ev.energy cannot also smart charge your EV; your charging cannot be managed by two systems simultaneously.
If you want to smart charge with ev.energy, you will need to swap to a non-intelligent tariff or energy rate so ev.energy can be the only system managing your charging.
Need help
Couldn't find your answer?
Send us a message, and a member of our support team will get back to you.
